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Henan Liangyuan Machinery Manufacturing Co., Ltd.

Hotline: 400-966-9225

机:18336374863 Mobile : 18336374863

话:400-966-9225 Phone : 400-966-9225

Company address: China-Zhengzhou-No. 100 Lianhua Street, National High-tech Development Zone

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customer service

Enterprise Mission: Integrity-based and Quality First

Business Creed: Casting the TEDA brand to make customer satisfaction is our eternal pursuit

Service tenet: regard quality as life, treat users as God, maintain integrity and mutual benefit and prosper, and include virtue.

Quality-oriented technology innovation service supremacy Penguin pilots

Service concept: Henan Grain Institute Machinery Manufacturing Co., Ltd. has won many honors with its exquisite craftsmanship and advanced technology. Henan Grain Institute Machinery Manufacturing Co., Ltd. regards quality as life and treats users as God. The user is everything to us. We will always follow the quality policy of being responsible for each process, being responsible for each product, and being responsible for each user, and serve our customers wholeheartedly. Everything we do will do our best for you. We are convinced that giving a sincere heart to you will also be sincerely rewarded!

The staff of Grain Institute has established a good service concept: timely repair when user equipment fails; provide project design and process design for users before sale; formulate user equipment purchase plan; provide high-quality products; patient and thoughtful user training ; Timely and effective fault repair and test for users to solve difficult processing problems.

Pledge:

Pre-sale:

(1) Selection of equipment model.

(2) Design and manufacture products according to the special requirements of customers.

(3) Training technical staff for customers.

(4) The company sends engineering technicians to the user's site for free to plan the site and design the best process and scheme for the user.

On sale:

(1) Product acceptance.

(2) Assist clients in drawing up construction plans.

After sale:

(1) Assign special after-sales service personnel free of charge and arrive at the scene to guide customers to install and debug.

(2) Equipment installation and commissioning.

(3) On-site training of operators.

(4) After the installation of the complete set of equipment, leave 1-2 full-time technical staff to assist customers on-site production for free until normal production.

(5) If you have any problems during use, you can contact the manufacturer at any time. If the problem cannot be solved by phone, we will send professional technicians to visit the service.

(6) Manufacturers provide accessories service for many years.

Product Quality Commitment

We strictly follow the ISO9001-2000 international quality management system standards. The production process strictly implements the "three inspections" system of self-inspection, random inspection, and factory inspection. Each equipment is tested and tested for oil. After the operation reaches the standard, it is allowed to leave the factory to ensure that each Equipment can make customers assured and satisfied!

After-sales service commitment

Our company has established more than 20 after-sales service outlets throughout the country. A strong, hard-working and professional technical team is on the front line throughout the country, providing training guidance and equipment maintenance for purchase customers at any time, so that customers have no worries!

Product warranty commitment

Customers who purchase the machine can enjoy the long-term service of one year warranty and lifetime maintenance only with the random "Product Quality Warranty Card"!

Manufacturers supply accessories

Our factory supplies all kinds of oil press accessories for a long time, you just need to call to buy, we will send it to you in time through logistics! In order to achieve the best use of the machine, it is recommended that you purchase the original accessories of the Grainyard!